Our goal at Byte The Stars is that you love your order.

Our seasonally inspired gear is typically non-returnable, but our goal is for 100% satisfaction guarantee. Please reach out to us if something isn't right.

🚀 Incorrect, damaged, or defective items are eligible for a full refund.
🚀 No refunds will be issued after 30 days from the purchase date.

Please contact us at support@bytethestars.com if you believe you are eligible for a refund.


Eligibility for a Refund:

🚀 Received product damaged or defective
🚀 Within 30 days of purchase
🚀 MUST be unused and be returned in the same condition in which you received your item


You can always contact us for any return questions at support@bytethestars.com

*This refund policy is subject to change at any time and without notice*

We will email you a tracking number right after payment is made successfully. You can definitely use it to track the status of the order.

Orders are typically shipped within 7 days of placing the order. Once shipped, allow 2-5 days for orders to be delivered.

You can simply fill out the Contact Us form here or email us directly at support@bytethestars.com